Privacy Policy
Effective date: June 10, 2026
This Privacy Policy explains how Peaceful River Stays, operated by Peaceful River LLC ("Peaceful River," "we," "us," or "our"), collects, uses, shares, and protects information when you visit our website, inquire about a stay, book a property, submit an owner inquiry, or contact us.
This policy is intended for general website, guest, and owner inquiry use. Bookings, payment processing, guest screening, messaging, and related reservation services may also be handled by third-party platforms such as Hostaway, payment processors, booking channels, analytics providers, and other vendors, each of which may have its own privacy practices.
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, property address, inquiry details, travel dates, guest count, message content, owner/property details, and any other information you choose to submit through our forms or booking links.
We may also collect basic technical and usage information, such as IP address, browser type, device type, pages visited, referring pages, approximate location, and interaction data through cookies, analytics tools, pixels, server logs, or similar technologies.
How We Use Information
We use information to respond to inquiries, manage guest and owner communications, support direct booking requests, coordinate property management leads, improve our website, measure marketing performance, prevent fraud or misuse, comply with legal obligations, and operate Peaceful River Stays.
How We Share Information
We may share information with service providers and partners who help us operate the business, including booking platforms, property management software, payment processors, email providers, analytics services, automation tools, customer support tools, hosting providers, and professional advisors. We may also share information if required by law, to protect our rights, to enforce our terms, or in connection with a business transfer.
We do not sell personal information in the ordinary meaning of selling a customer list for money. If our analytics or advertising tools are ever considered a "sale" or "sharing" under certain privacy laws, we will take steps required by applicable law.
Bookings and Payments
When you book or request to book a stay, you may be directed to a third-party booking or payment platform. We do not control every aspect of those platforms and are not responsible for their separate privacy practices. Review their privacy notices before submitting payment or sensitive information.
Cookies and Analytics
Our website may use cookies, analytics, and similar technologies to understand traffic, improve pages, and measure conversions. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email system, booking platform, or internet transmission is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep information for as long as reasonably necessary to respond to inquiries, operate bookings and owner relationships, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
You may contact us to request access, correction, or deletion of personal information where required by applicable law. You may also unsubscribe from marketing emails by using the unsubscribe link, if available, or contacting us directly.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps.
Third-Party Links
Our website may link to third-party websites or platforms. We are not responsible for their content, privacy policies, or practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above will reflect the latest version. Material changes may be posted on this page or communicated where required.
Contact Us
Questions about this Privacy Policy can be sent to Christina@peacefulriverllc.com.